2nd Line Support Engineer

Based and working within a busy IT Support office in a very well-established, fast-growing cloud services provider. Venom IT is looking for someone who can demonstrate strong customer service skills and wants to break into the IT industry with a fast-moving, growing IT MSP company.

This role would suit someone who is enthusiastic, motivated, has exceptional attention to detail, is flexible and proactive, can work as part of a team as well as using their own initiative, is able to troubleshoot complex issues and take a positive approach to problem-solving and is able to be a good communicator both written and verbal.

Based from Venom IT office.

Job Summary

Location: Sale, Manchester.

Work style: Full-time, Office Based.

Salary: Competitive, salary negotiable dependent on experience.

Closing date: N/A - Always on the lookout for support talent.

Duties

• Provide 2nd line support for all customers via phone, email ...