Account Director

Account Director - Contract position (maternity leave backfill)

Job Duties

• Manage a single enterprise level client account or a portfolio of accounts.
• Drive account growth to meet targets and business goals through strategic and tactical leadership.
• Identify opportunities to develop the account(s) through a strategic growth plan and relationship strategy.
• Identify opportunities to expand the business to other areas of the company.
• Create and execute client account plans.
• Implement strategies to improve and standardize all aspects of client operations.
• Execute modifications to organizational design and teams to optimize operational activity and improve client experience.
• Ensure delivery against operational and financial business targets.
• Manage the budgets to ensure profitability - escalating threats to targets when necessary.
• Monitor and control costs effectively.