Account Manager

Mississauga, Ontario, Canada • Posted March 18, 2026

Job Type: Full-time

Location: Mississauga, Ontario

Posted: March 18, 2026

Category: Sales Representatives, Services

Application Deadline: April 27, 2026

Role Description

Description
Job Title: Account Manager
Location: Remote
The Account Manager serves as the primary business contact for the client and is responsible for client& sales partner satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the AM will/ should build relationships with clients and brokers to encourage new and repeat business opportunities.
Responsibilities:
Responsible for all client/broker communications, conflict resolution, and compliance on client deliverables and revenue.
Review all major deliverables to ensure quality standards and client expectations are met.
Ensure that client issues are dealt with in an efficient manner, informing the Manager of any problems that may arise.
Handle PUC complaints & escalations.
Managing customer expectations.
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