Account Services Representative (Aguascalientes)

The NMAC AM Analyst is responsible for multiple back-office activities related to titles, citations, customer letters and other post-sales actions that could be initiated by customers. With a 48-hour work week, the analyst is expected to take on an assigned workflow and complete it to the highest quality.

Responsibilities

1. Complete daily activities without carry over.
2. Maintain effective communication with your team and senior lead to receive improvement opportunities to work on.
3. Detect and propose improvements to processes and systems in use.
4. Maintain assigned quality and productivity indicators.
5. Be willing to seek new opportunities for personal development and adapt to changes that may arise due to the department's needs.
6. The G08 analyst will be able to process most of the activities assigned to the department; except for activities related to citations, ID theft and batches posting.

Requirements