Admin & Data Entry Consult. L1

Australia, Australia, Australia • Posted June 04, 2026

Job Type: Part time

Location: Australia, Australia

Posted: June 04, 2026

Category: Other Office and Administrative Support Workers

Application Deadline: July 14, 2026

Role Description

Customer Service Officer – Energy Distribution 
Permanent Part-Time – 35 Hours per Week
Are you an experienced customer service professional with a background in the gas and/or electricity sector? We’re looking for a Customer Service Officer to join our Energy Distribution support team, providing a mix of front-of-house and back-of-house assistance across billing, service and operational enquiries.

About the Role

In this role, you will:
Handle and resolve retailer and network user billing, service, and operational enquiries in line with regulatory and commercial requirements
Apply documented procedures to ensure retailer and customer requests are processed accurately, efficiently, and within agreed timeframes. 
Assist in the co-ordination and processing of new service requests, supporting customers, retailers, and field service teams throughout the connection lifecycle
Provide comprehensive support...
                

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