After Sales Customer Service Representative

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service to clients post-sale, ensuring their needs are met and issues resolved.
• Manage customer inquiries through various channels including phone, email, and chat.
• Utilize Salesforce to track customer interactions and update information in the sales pipeline.
• Collaborate with sales and technical teams to facilitate customer onboarding and address technical queries.
• Follow up with customers to ensure satisfaction and encourage repeat business.

Requirements

• High School Diploma or equivalent
• Experience Level: 1–3 years
• Proficiency in English, Customer Service, Salesforce, and ...