Aftersales Process Auditor & Performance Optimizer

BYD Mexico is seeking an Aftersales Process Audit Analyst responsible for ensuring effective implementation and compliance of aftersales processes. The role involves auditing service operations, identifying process gaps, and enhancing customer satisfaction.

The ideal candidate has a Bachelor’s degree in engineering, advanced English skills, and a maximum of 3 years of relevant experience. This position offers a chance to interact with cross-functional teams to improve overall service quality.