Ag Machinery Support Specialist - Parts/Service

Ag Machinery Support Specialist - Parts/Service

NOC: 64409

Location: SASKATOON

# of Positions: 1

Employment Terms: Full-Time

Posted Date: 07-Apr-2026

Apply By: 07-May-2026

Responsibilities

• Strong internal/external customer service (professional, attentive, timely)
• Maintain ticketing system accurately for customer calls, texts, emails
• Work extended hours, weekends, holidays & when there are overflow calls
• Manage large amounts of inbound/outbound communications for both Parts & Service
• Identify & document customer needs, research issues, provide solutions
• Promote products/services when opportunity arises
• After hours support on work orders for technicians & dispatch
• Admin tasks & special projects as needed

...