Agent Experience Analyst
Centro, Querétaro, Mexico • Posted June 08, 2026
Job Type:
Full time
Location:
Centro, Querétaro
Posted:
June 08, 2026
Category:
Business Operations Specialists
Application Deadline:
July 18, 2026
Role Description
Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
The Agent Experience Analyst works with the organization to find areas where performance or processes can be improved and helps develop strategies to stay competitive
ROLES & RESPONSIBILITIES
- Evaluating agent's n...
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