AI Automation engineer

Work Location- Noida & Chandigarh
Shift - Rotational Shift in EST (Only Night shifts)

Position Summary
We are looking for a proactive AI Automation Engineer with a strong foundation in scripting,
DevOps, and workflow automation. The ideal candidate will work on executing, maintaining, and
optimizing AI-driven automation workflows to improve operational efficiency across MSP
environments.

Key Responsibilities
Execute and manage pre-built automation workflows (ticket triage, user provisioning, reporting, etc.)
Develop and troubleshoot scripts using Python and PowerShell
Leverage automation and AI tools like Power Automate, Zapier, ChatGPT, Copilot, Claude, N8N, and Rewst
Collaborate with Service Delivery and Automation teams to identify and implement automation opportunities
Document workflows for clarity, scalability, and repeatability
Monitor automation performance and ensure quality, optimization, and compliance

Qualification...