AI-Driven Innovation Program Lead

Teleperformance is seeking a Project Lead - Innovation based in Cape Town, South Africa. The successful candidate will spearhead initiatives to enhance customer and agent experiences using advanced technologies, particularly AI. Responsibilities include managing innovation projects, utilizing AI for process enhancements, and collaborating with cross-functional teams. The ideal candidate should possess strong analytical skills and a proven track record in leading innovation projects. Join us in transforming customer experience through cutting-edge technology.
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