Alarm Operator (Nights)

Ottawa, Ontario, Canada • Posted March 22, 2026

Job Type: Full-time

Location: Ottawa, Ontario

Posted: March 22, 2026

Category: Communications Equipment Operators

Application Deadline: May 01, 2026

Role Description

Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work?

Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator' to join our Ottawa-based Response Center, coordinating the emergency response for a varied portfolio of clients nationwide.

SHIFT AVAILABILITIES:
Nights: Monday - Sunday; 8pm - 8am EST + Weekend availability a must 
RESPONSIBILITIES:Use exceptional customer service skills while remaining calm and focused in stressful, high pressure situations, adapting quickly in a dynamic environment
Actively listen to caller to summarize key points of information and enter into computer system
Actively seek win-win solutions, at all times maintaining professionalism in cases of healthy conflict and in supporting/managing differences of opinion.
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