Analytics Account Manager at Verisk Canada

Join Verisk Canada as an Analytics Account Manager, working hybrid to foster client relationships across various sectors. Utilize your skills to enhance the adoption of innovative data-driven solutions and ensure customer satisfaction.
In this role, you will manage client success for key accounts, including insurance brokers and lenders. Your focus will be on onboarding, training, and facilitating product adoption post-sale. You will also collect feedback for product improvements, ensuring clients achieve their goals while benefiting from our solutions.
Key Responsibilities:
• Oversee client onboarding and satisfaction throughout their journey
• Conduct regular check-ins to gather feedback on experiences
• Liaise between clients and internal teams for seamless service delivery
• Refine procedures to optimize the onboarding process
• Track account progress using Salesforce and represent the client's voice
Requirements:
• Completion of post-secondary education ...