Analytics Engineering Role with Dialpad

Become an Analytics Engineer at Dialpad, where you’ll be instrumental in enhancing AI-driven customer communication solutions. Utilize your data skills to fuel optimization in conversational AI.
In this key position within Dialpad’s Data Analysis and QA team, you will contribute directly to the success of Agentic AI initiatives within ASR and NLP. Your main focus will be on data analysis, driving improvements in conversational flows and data pipelines. You will also implement automation techniques to enhance team efficiency.
Key Responsibilities:
• Collaborate on testing Agentic AI systems
• Create data logging strategies for valuable insights
• Identify optimization areas for conversation flows
• Develop data pipelines utilizing Vertex AI tools
• Maintain dashboards that inform key business decisions
Requirements:
• Bachelor’s or Master’s in Computer Science or related area
• 1-3 years of experience in data or software engineering
• Skilled in Python a...