Application Support Engineer

Our exclusive client is a provider of a market-leading trading platform for financial markets, offering real-time data and order execution for Fortune 100 and Fortune 500 companies.

For this company we are seeking an Application Support Engineer to provide high-quality technical and functional support to clients using its financial trading and market connectivity solutions.

Responsibilities:

• Provide Customer technical and functional support for trading and market connectivity platforms.
• Troubleshoot and resolve client‑reported issues related to software, trading infrastructure, and market data.
• Work closely with internal teams (development and operations) to escape and resolve critical issues.
• Monitor trading systems for performance and proactively address potential issues.
• Maintain detailed logs of client interactions and issue resolutions.
• Familiarity with Jira a plus.

Qualification...