Application Support Engineer

Position General Duties And Tasks

Governance, Planning & Readiness (Pre-Migration)

Application & Dependency Assessment

Identify all applications hosted in Cyberjaya Data Centre, categorizing by:

• Environment: MY PROD / SG DR
• Business criticality (Baseline/Important/Critical)
• Recovery Time Objective (RTO) / Recovery Point Objective (RPO) requirements

Produce Detailed Application Dependency Mapping Including

• Upstream and downstream systems
• External integrations (e.g., CTOS, CCRIS, CBM, SOA gateways, MQs, APIs)
• Shared services (LDAP, SMTP, monitoring tools, batch schedulers)

Identify Hard Dependencies Such As

• IP addresses, VLANs
• Hostnames
• Firewall rules
• Certificates

Compliance & Regulatory Alignment

• Validate data residency requirements per BNM, PDPA, and OCBC internal policies