Application Support

Responsibilities

Direct Responsibilities

·         Providing technical and functional support

·         Managing incidents within the scope and guaranteeing the eradication of problems 

·         Implementing monitoring and supervising the application’s technical and functional components

·         Monitoring the smooth implementation of processing according to the production plan

·         Monitoring the condition of the application’s technical components

·         Ensure that the application meets its functional requirements and operates as intended 

·         Checking the proper running of application backups and restoration

·         Orchestrating and managing the various releases within the scope

·         Creating and enriching the application document framework

·         Maintaining operating procedures

·         Create and Deploy updates for Obsolescence, patch...