Application Support (Retail)

Bangkok, Bangkok, Thailand • Posted June 07, 2026

Job Type: FULL_TIME
Location: Bangkok, Bangkok
Posted: June 07, 2026
Category: Other-General
Application Deadline: July 17, 2026

Role Description

PRTR is now working with the big retail business to find potential candidates to play the role of Technical Support.

The expectation for this position is to be strong in Web & Mobile Application addition, you have good English skills.

Responsibilities

  • Being the Main support – online website and mobile and related function
  • Knowing and understanding online sales channels, working together with OMS (order management system), Royalty – Point, e-payment, and transportation services flow.
  • Monitoring integration between related systems is in sync.
  • Monitoring Services, informing and recording issues into the system.
  • Coordinating with third parties or in-house teams for solutions within SLA time
  • Informing user once issue happens and resolution with ETA provide.
  • Qualifications

  • Bachelor’s degree or higher in Computer Science or a related field.
  • At least 5+ years’ experience in Online Service and c...
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