Application Support Specialist

Application Support Analyst (CRM & Marketing Platforms - Salesforce, Adobe Campaign)

Overview

We are looking for a CRM & Marketing Automation Support Analyst with 2–4 years of experience to support and enhance CRM and marketing solutions. This role involves supporting regional CRM platforms, enabling marketing campaign execution, coordinating with key business users, and contributing to system design, testing, and deployment activities. The analyst will act as a key liaison between regional teams, vendors, and market users to ensure smooth operations and continuous improvement.

This is an L2 - L3 Support role

Budget: Up to SGD 5500

Key Responsibilities

CRM & Marketing Automation Support

• Serve as the L2 - L3 support for regional CRM applications, including clienteling tools, customer data platforms, loyalty systems, and Salesforce Service Cloud (SFSC) ...