Apprentice Customer Experience Advisor

Manchester, England, United Kingdom • Posted June 04, 2026

Job Type: Full time

Location: Manchester, England

Posted: June 04, 2026

Category: Information and Record Clerks

Application Deadline: July 14, 2026

Role Description

Apprentice Customer Experience Advisor
📍 Manchester. This is an office-based role 5 days per week at our Manchester office. Johnson Controls, Grimshaw Lane, Manchester, M40 2WL.
Ready to spark your future? 🔥🔐
Join Johnson Controls and dive into the world of fire and security technology! We’re talking fire detection, security alarms, CCTV and access control. All the cool stuff that keeps people safe.

Based within our Customer Support Centre in Central Manchester, our Apprentice Customer Experience Advisor will learn all areas of customer support to master the full customer experience. If you are passionate about creating phenomenal customer experiences, this is the apprenticeship for you.

What You’ll Be Up To:
You will be working within our Business to Business (B2B) customer enquiries team where they support our customers. In this role you will be responsible for being the initial face of our business by answering inbou...
                

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