Area Manager (DRCC), BOM4

Description
We are seeking an experienced Area Manager to oversee operations at our Dedicated Returns Consolidation Center. The ideal candidate will be responsible for managing day-to-day operations, team leadership, and implementing process improvements to optimize returns handling efficiency

Key job responsibilities
Operational Leadership: Lead daily DRCC operations managing receiving, grading, refurbishment, and consolidation of returned inventory. Drive key metrics including cycle time, throughput rates (TPH), container homogeneity, and capacity utilization while ensuring compliance with SOPs and quality standards.

Quality & Inventory Control: Maintain inventory accuracy, optimize IRDR compliance, oversee accurate product grading and disposition decisions, and implement damage reduction initiatives to minimize concession DPMO.

Team Management: Lead and develop multi-shift teams of Process Assistants, Associates, and Team Leads. Manage performance, a...