Article (Vancouver)

Hi there, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy – it requires solving challenging, meaningful problems. This is where you come in, as a Manager, Quality Insights and Assurance you will be responsible for managing all types of product quality issues and incidents detected by Article warehouse teams or end customers, mitigating risks and potential liabilities due to quality incidents, and driving continuous reduction of the total cost of poor quality (COPQ).

*Note: This is not a software product role.

Why We Need You:

Our Quality and Product Compliance team is focused on protecting our customer experience. As our Manager of Quality Insights and Assurance, you will build the systems and processes that help us identify and resolve product defects faster – moving us from reactive response toward proactive prevention. You will transform complex data into clear, actionable metrics that keep our ...