Assistant Customer Resolutions Manager

Area of Interest: Branch and Retail Banking

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188

Work style: Hybrid Worker

Date: 13 May 2026

In International Wealth and Premier Banking we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day‑to‑day finances and manage, protect and grow their wealth. Retail Banking plays a crucial role in executing the International Wealth and Premier Banking strategy, providing strategic advice, frameworks and guidance to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the heart. Retail Banking brings together a united retail business, made up of the following global teams: Segments, Retail Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experi...