Assistant Engineer, Service

With our ongoing expansion, we are seeking a passionate and dedicated professional to join our growing company.

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

• Complete detailed service reports after each servicing/e-call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Ma...