Assoc., Expérience client

Customer Experience Associate

Location: Okotoks, Alberta, Canada

Hours: 15

Sector: Services bancaires personnels et commerciaux

Salary: $22.50 - $28.33 CAD

Description: Provide excellent customer experience by processing financial transactions, recommending banking solutions, and maintaining a positive and inclusive environment for customers and coworkers.

Responsibilities

• Process financial transactions such as deposits, withdrawals, and bill payments in accordance with operating procedures and regulatory requirements.
• Assess customer needs and recommend tailored banking solutions.
• Respond to and resolve customer concerns using standard procedures, escalating non-standard issues when necessary.
• Achieve sales targets by promoting banking solutions and completing business processes accurately and promptly.
• Explain banking products and processes to customers in a clear, friendly...