Assoc., Expérience client

Title

Customer Experience Associate

Location

Red Deer, Alberta, Canada

Hours

15

Sector

Services bancaires personnels et commerciaux

Pay Details

$22.00 - $27.21 CAD

Job Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
• Connect personally with customers to advise them appropriately and clearly on banking...