Associate Consultant (Base Camp)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia • Posted June 09, 2026

Job Type: Full Time
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur
Posted: June 09, 2026
Category: Business Operations Specialists
Application Deadline: July 19, 2026

Role Description

Overview

This individual will be a member of a team focused on providing technical support and timely, effective solutions to complex business problems through the troubleshooting, triaging, and testing of our energy-specific software applications. The individual should have a strong desire for continuous learning and growth of technical and functional skills with the aspiration to leverage these skills to provide a positive customer experience. The role requires extensive interactions with customers via written and verbal communications.

Responsibilities

  • Responsible for analyzing of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines
  • Collaborate with Professional Service, Engineering and AWS OPS teams 
  • Participate in coding, configuration, testing phases, script packaging, deployment associated with software changes
  • Implement and support of maste...
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