Associate - Customer Relationship Manager
Bengaluru, Karnataka, India • Posted June 12, 2026
Job Type:
Full-time
Location:
Bengaluru, Karnataka
Posted:
June 12, 2026
Category:
Information and Record Clerks
Application Deadline:
July 22, 2026
Role Description
Job Title:
Associate Customer Relationship Manager
About Superset
Superset is India’s largest University Recruitment Platform - a placement automation tool for universities and a digital campus hiring platform for employers. Our team is dedicated towards leveraging the technology to solve all the challenges and problems you could think of during a typical placement season.
Role Overview
The Associate Customer Relationship Manager will be responsible for supporting clients in effectively using the Superset platform, resolving queries, and ensuring a smooth customer experience.
Key Responsibilities
Respond to customer queries via email and phone.
Understand client requirements and provide appropriate solutions using the platform.
Follow up with customers to ensure timely issue resolution.
Maintain accurate records of customer interactions and reported issues.
Contribute to internal documentation, including FAQs an...
Associate Customer Relationship Manager
About Superset
Superset is India’s largest University Recruitment Platform - a placement automation tool for universities and a digital campus hiring platform for employers. Our team is dedicated towards leveraging the technology to solve all the challenges and problems you could think of during a typical placement season.
Role Overview
The Associate Customer Relationship Manager will be responsible for supporting clients in effectively using the Superset platform, resolving queries, and ensuring a smooth customer experience.
Key Responsibilities
Respond to customer queries via email and phone.
Understand client requirements and provide appropriate solutions using the platform.
Follow up with customers to ensure timely issue resolution.
Maintain accurate records of customer interactions and reported issues.
Contribute to internal documentation, including FAQs an...
Interested in this role?
Click the button below to start your application for Associate - Customer Relationship Manager at Superset.
Apply Now