Associate Director-Billing

The Billing Operations Leader is responsible for end-2-end revenue cycle management including billing, cash application, and collections within a complex, high-volume environment. This role ensures accurate Invoicing, timely cash application, efficient collections, and compliance with financial controls, while driving process standardization, automation, and continuous improvement. The leader partners cross-functionally with Finance, IT, Sales, and Operations to deliver seamless billing processes and optimize cash flow performance. Primary Responsibilities: Billing & Revenue Cycle Operations Lead end-to-end billing cycles (monthly, quarterly, ad-hoc) ensuring accuracy, timeliness, and contractual compliance Manage invoice generation across multiple revenue streams (service fees, subscriptions, usage-based, pass-through) Review and approve billing adjustments, credits, write-offs, and reconciliations Drive standardization and scalability of billing processes across business units Cash A...