Associate Director, Process Optimisation

Overview

Supports WM Global Operations Transformation objectives.

Responsibilities

• Business and process analysis, risk and issue management and activity tracking
• Ensure best practice is deployed through active engagement with all areas of Operations and their stakeholders
• Adopt a flexible approach to working to ensure appropriate skills, capabilities, and expertise are deployed to support different initiatives
• Employ a prudent balance of good governance, business controls and process, through agile and dynamic delivery
• Lead initiatives to streamline workflows, mitigate operational risks, create capacity and enhance cost savings

Implements ideas

• Design and develop automated workflows using AI to replace/supplement manual processes (e.g. data extraction, reconciliation).
• Collaborate with Operations teams to identify automation opportunities and contribute to project prioritization...