Associate Relationship Manager - Banking & Payments Network

Opportunities

• Exposure to national payment ecosystem
• Strong career progression opportunities

About Our Client

The hiring organisation is a key player in the Philippines' payments infrastructure, enabling secure and efficient transactions across financial institutions. It collaborates closely with banks, fintechs, and other stakeholders to support the country's evolving digital payments ecosystem.

Job Description

• Serve as the primary contact for assigned participants, handling inquiries, concerns, and service requests
• Support onboarding processes and ensure smooth implementation of services
• Coordinate with internal teams and external vendors to resolve issues promptly
• Drive participant engagement across products and services
• Monitor service quality and ensure a positive overall participant experience
• Develop an understanding of participant business profiles and tailor en...