Automation Engineer

Mumbai, Maharashtra, India • Posted May 28, 2026

Job Type: Full-time
Location: Mumbai, Maharashtra
Posted: May 28, 2026
Category: Engineers
Application Deadline: July 07, 2026

Role Description

About the Role

:
  • The Automation Engineer will be responsible for designing and implementing low-code/no-code automation solutions to enhance customer experience, streamline communication workflows, and improve operational efficiency.
  • The incumbent will report to the Development Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
  • Job Responsibilities:

  • Collaborate with cross-functional teams to analyse customer journeys and workflows, identifying inefficiencies and automation opportunities.
  • Design and develop automation solutions using LCNC tools (e.g., Yellow.ai, Zoho Creator, Zapier, Make).
  • Build workflows, configure interfaces, integrate data, and define business logic for scalable solutions.
  • Automate customer support, onboarding, feedback, and personalisation to enhance customer experience.
  • Implement communic...
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