B2B SaaS Customer Support & Success Lead

workfromhome, ciudad de méxico, Mexico • Posted June 09, 2026

Job Type: Full-time
Location: workfromhome, ciudad de méxico
Posted: June 09, 2026
Category: Servicio de atención al cliente
Application Deadline: July 19, 2026

Role Description

Manatal is looking for a skilled Customer Support Specialist to help our clients succeed with our platform. You will respond to inquiries through various channels and collaborate closely with our Sales, Product, and Engineering teams. The ideal candidate has 2+ years in customer support, is bilingual in Spanish and English, and possesses strong technical communication skills.

Located in Mexico City, this role offers dynamic opportunities within a rapidly growing B2B SaaS startup. Join us to be part of a diverse and international team.

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