B2B Service Representative

Employment Type: Full-Time Employment
Work Setup: 100% Onsite
Work Schedule: Night Shift (Following U.S. Eastern Time Zone)
Location: Eastwood, Libis, Quezon City
Salary Package: 20,000 PHP to 28,000 PHP/Monthly


This position is responsible for locating, scheduling, and ensuring service events take place for our builder partners and consumers within a condensed time frame. The primary goal is to provide the consumer and key builder partners with an effortless experience. The position requires a results-driven, fast-paced individual who can drive best in class customer service by exceeding consumer and customer expectations. Within this role, the individual will work on more complex and non-routine requests for service partnering with the Contract Sales Team, Warranty Teams, Client Service Team, Customer Engagement Center, Builders and Consumers.

Essential Duties and Responsibilities:


+ Ensure beginning to end resolution of all assigned se...