Bilingual Client Service Specialist – AdminAdvantage

Waterloo, Ontario, Canada • Posted March 19, 2026

Job Type: Full time
Location: Waterloo, Ontario
Posted: March 19, 2026
Category: Information and Record Clerks
Application Deadline: April 28, 2026

Role Description

Join a team that’s transforming benefits administration. At Manulife Group Benefits Operations, the AdminAdvantage team connects people, technology, and expert services to simplify benefits administration and deliver a seamless, impactful experience for our clients and their members. Our vision is to be the industry’s trusted partner for innovative benefits solutions.

As a Bilingual Client Service Specialist (Service Owner), you’ll play a key role in driving results and building trusted relationships with clients who rely on us to manage their group benefits. If you thrive in a dynamic environment where change is constant and innovation is encouraged, we want to hear from you.

We’re looking for a motivated and influential professional who’s passionate about delivering exceptional service and leading initiatives that make a difference.

Position Responsibilities:

  • Own the end-to-end client benefits administration experience within an assigned portfoli...

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