Bilingual Customer Analytics & CX Specialist

A growing digital financial service provider is looking for a proactive Data Analyst to develop analytics and improve customer service metrics in Bogotá, Colombia. The ideal candidate must be bilingual in Spanish and English, possess strong data analysis skills, and thrive in a dynamic, fast-paced startup environment. This role will involve working closely with the customer service team and using AI tools to enhance operational performance and business impact.
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