Bilingual Customer Experience Specialist

Ottawa, Ontario, Canada • Posted March 12, 2026

Job Type: Full Time
Location: Ottawa, Ontario
Posted: March 12, 2026
Category: Information and Record Clerks
Application Deadline: April 21, 2026

Role Description

What we do. 


We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.


Who we are. 


Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.


We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients specific needs; and supported with speed, knowledge, precision and friendliness.


Providing the absolute best customer experience is always our top priority. 


Forget the 45 minute hold times- we average 1 minute wait times to reach a live support specialist. 


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