Bilingual Customer Service Representative

This position is for an existing vacancy.

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Under the supervision of the Customer Service Supervisor, the Bilingual Customer Service Representative is responsible for the pricing, quoting, and order entry functions for John Brooks filtration products, associated with the day-to-day customer inquiries. The ultimate goal is to ensure total customer satisfaction while meeting or exceeding branch sales and profitability targets, among other targets.