Bilingual Customer Support Specialist

Position: Bilingual Customer Support Specialist
Location: Markham
Salary: $36 per hour
Schedule: Hybrid - 3 days in office / 2 days remote
Job Type: 1-year contract with strong potential to go permanent

What You'll Do

• Provide bilingual phone and email support.
• Process orders accurately and follow through to resolution.
• Assist new customers and support online ordering.
• Collaborate with teams to enhance the customer experience.
• Maintain high service standards.

What We're Looking For

• Bilingual fluency in French and English.
• Post‑secondary education.
• Contact center experience seen as an asset.
• Knowledge of SAP ECC or similar systems.
• Team player with attention to detail and tech‑savvy.

Be part of a dynamic, suppo...