Bilingual Digital Business Customer Support Supervisor
Waterloo, Ontario, Canada • Posted March 17, 2026
Role Description
Job Role and Profile: Bilingual OperationsSupervisor
Advertised as: Bilingual Digital Business SupportSupervisor
Location: Onsite TPCA Waterloo
Reports to:Assistant Operations Manager / Operations Manager
Contract:Regular, Full-time
Education:High School Diploma
Travel Requirements:No
For existing vacancy: Yes
About Us
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, the development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countri...
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