Bilingual QA Analyst - EN/ES

Percepta is seeking a Quality Assurance Specialist in Ciudad de México. This role involves quality auditing, crafting performance reports, and collaborating with team members to enhance processes within a customer service environment. Candidates should have a high school diploma, fluency in English and Spanish, and two years of customer service experience. The position offers a monthly salary of 11,400 pesos plus various employee benefits including vacation bonuses and medical insurance.
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