Bilingual Quality Analyst & Process Improver

Link-Worldwide in Valle de Chalco Solidaridad is hiring a Quality Assurance Analyst who is bilingual in English and Spanish. This role involves performing Quality Assurance evaluations, coaching agents, and facilitating process improvements across multiple business lines.

The ideal candidate will have at least 2 years of customer service experience and 1 year in a supervisory or Quality Assurance role. The position offers a monthly salary of 11,400 pesos along with a comprehensive benefits package including annual vacations and bonuses.