Bilingual Service Representative - 85811

Line of Business: B2C OPERATIONS (MTL) Bilingual is a must

Duration: 12 months(possibility of extension)

Location: St-Jacques O. Montreal (onsite only)

Working hours: 9-5 or 8-4 or 7:30-3:30

Hourly Pay Range - $19/- to $26/- per hour

Role Mandate: Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience.

Role Responsibilities Include (but are not limited to):

• Analyzes...