Billing Account Associate

Customer Service Representative – Financial

Cebu City - Cebu | Onsite

Caldwell Communication



About Caldwell Communication



Caldwell Communication is actively hiring Customer Service Representatives in Cebu. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.



Job Description

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.



Responsibilities:



-Respond to financial inquiries via phone, chat, or email

-Assist with payments, account updates, and billing questions

-Document all interactions in ...