Billing Team Lead

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.

The Billing Team Lead is responsible to oversee the billing team operations by delivering accurate, compliant, and customer-focused billing outcomes for our customers. You'll manage a team of 5-15 specialists while driving task completion, quality excellence, and process efficiency. This position will play a critical part in ensuring our high-volume billing operations run seamlessly while supporting continuous improvement initiatives. Employees will be required to work according to the operational hours of the overseas operations they support.

Responsibilities

• Lead & develop your tea...