Booking Agent

Main responsibilities
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Booking management and relationship with participants
Manage participants' accommodation requests.
Respond to specific requests (modifications, special requests, reminders).
Propose solutions adapted to each customer profile, in relation to the available offer.
Issue commercial proposals according to the project.
Project monitoring and internal coordination
Manage contracts, conditions, and offers in internal tools (Manage, Mantra).
Ensure the correct integration of the data into the system.
Coordinate with hotels to ensure availability, rate consistency and conditions.
Billing and administrative follow-up
Draft reservation contracts.
Follow‑up of payments and billing of services provided.
Transmit the necessary information to the finance team and ensure the traceability of ...