BPO Trainer (Mobility Account)

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

HMO

BPO Trainer (Mobility Account)

Job Qualifications

• Education: Strictly a College Graduate of Computer Engineering (CEC) , Information Technology (IT) , or any tech-related course.
• BPO Experience: At least 1 year of experience as a Trainer within the BPO industry.
• Training Expertise: Proven experience in conducting Product-Specific Training and Upskilling sessions.
• Account Background: Experience handling blended accounts (Voice and Chat/Email).
• Analytical Skills: Experience performing Training Needs Analysis (TNA) is highly preferred.
• Tech Literacy: Deep understanding of mobile operating systems...