BPO Training & Quality Leader — AdTech & Support

Concentrix is seeking a Training and Quality Manager in Pasig, Philippines. This role involves analyzing and coordinating classroom training to enhance workforce preparation, focusing on client programs for improved performance and cost efficiency.

The ideal candidate should have 3–5 years of relevant BPO experience, strong managerial skills, and be proficient in tools like MS Office and QA systems. Applicants should be ready to start as soon as possible, preferably in May or June.