Brand Reputation Manager (Remote)

Job Title: Review Management Manager (Remote)

We areseeking for an experienced Review Management Manager to lead this initiative. This is a foundational role responsible for building, managing, and continuously improving our internal review management program across a growing portfolio of client accounts. The ideal candidate brings deep hands‑on experience with Google Business Profile review disputes, a data‑informed mindset, and a passion for protecting and growing our clients' online reputations.

Responsibilities

Review Monitoring & Response

• Oversee 24/7 monitoring of client Google Business Profiles for new reviews, policy violations, and reputation risks.
• Develop and maintain standardized response frameworks for both positive and negative feedback.
• Ensure all client reviews receive timely, professional attention in alignment with each brand's voice and guidelines.

Google Review Dispute Manag...