Business Intelligence Analyst (Customer Analytics)

Business Intelligence Analyst (Customer Analytics)

Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday

Job Responsibilities

• Analyze customer and business data to support strategic decision-making.
• Build reports, dashboards, and performance metrics related to CRM initiatives.
• Identify customer behavior trends and business growth opportunities.
• Support campaign analysis, segmentation, and retention strategies.
• Work with various departments to improve data-driven decision-making.
• Maintain data quality and support CRM system enhancements.

Qualifications

• Minimum 5 years of experience in business intelligence, analytics, or CRM.
• Experience supporting digital or online products.
• Coding experience in SQL, Python, R, or similar languages.
• Strong analytical mindset and...